“We have a great strategy, but we can’t seem to execute.” “We need to be more market focused and closer to the customer.” “We have a convoluted matrix and it’s so hard to get things done.” These symptoms and others indicate a need to reconfigure the company’s operating model, structure and key processes.
But how? Beware the flavor of the day business book. Look before you leap. Involve your leaders in uncovering root causes to performance issues and have them design systems that work in the real world. We help leaders change their companies using proven methods that produce high quality results and increase their commitment to the outcome.
A common response to organizational performance issues is to re-draw boxes and lines on the back of a napkin and then start socializing the answer. Experience has taught us that “intervention without diagnosis is malpractice.” We have a structured methodology rooted in behavioral science that engages leaders in assessing organizational effectiveness. This helps uncover the seen and hidden issues affecting performance. It also aligns leaders on what to solve for and how to solve it. When it comes to redesigning organizations, look before you leap.